Fast Track Claiming involves contacting Mutual & Federal immediately either by telephone, fax or online. Often the immediate authorisation of repairs or replacements can be done using one of Mutual & Federal's approved suppliers and repairers whose work carries a Mutual & Federal guarantee.
Claim forms need only be completed when a more detailed description of the loss is required.
A fast track claim can be lodged :
● If the total value of the claim is less than R10,000
● If there are no third parties involved
● If no police investigation is required