How to claim

How to claim with Mutual & Federal allsure

At Mutual & Federal, we believe that you should always have a positive claims experience. We aim for a speedy turnaround time and want the process to be as easy and stress-free for you as possible.  

If you need to register a claim, you can do so by any of the following means: 

  • Print and complete your claim form and return it to us by email.

  • Call us directly on 0860 22 55 63 and a consultant will guide you through the process.

  • You can also submit a claim by contacting your broker directly.   

Fast Track your claim
 - Fast Track Claiming involves contacting Mutual & Federal immediately  by telephone. Often the immediate authorisation of repairs or replacements can be done using one of Mutual & Federal's approved suppliers and repairers whose work carries a Mutual & Federal guarantee

A fast track claim can be lodged: 

  • If the total value of the claim is less than R10 000

  • If there are no third parties involved

  • If no police investigation is required.


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 Get insured with Mutual & Federal

Benefits of exceptional insurance cover that meets your personal, business or agricultural needs, call us now on 0860 22 55 63 or submit your details above and we’ll call you back.

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